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1-855-543-8356
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FAQs
Any questions? Start here.
Get the answers you need quickly, without making a call.
1
How do I track my order?
Once your order ships, you’ll get a FedEx tracking number by email. Use it to follow your delivery in real time on the FedEx tracking page.
2
When will my order ship?
Orders are prepared and shipped within 1 business day, excluding weekends and holidays. Orders placed over the wekend ship the next business day.
3
Where can I find my invoice?
If you ordered from our online store, download your invoice from your order confirmation email.
If you ordered from our Amazon store, access your invoice through your shipment confirmation email.
Get in touch
Reach out by phone, email or connect with us during support hours. We’re here to help.
Email Us
service@flo.com
Hours
Daily: 7am-5pm EST